JB
JJ B
1 reviews | Active since Oct 2009
11 Jul 2018, 14:55
STILL NOT SORTED 7TH REQUEST !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Please be advised that the 75MB recurring bundle have now been removed and adjusted the credit for the incorrect charges.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
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Replies (1)
MTN South Africa's replyOfficial
12 Jul 2018, 19:45Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephone conversation your query have been resolved awaiting for the credit to reflect in your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,
MTN South Africa's reply12 Jul 2018, 19:45
Official
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephone conversation your query have been resolved awaiting for the credit to reflect in your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,