1 reviews | Active since Jan 2015
STILL NOT SATISFIED!!!
Good Day Ebbedene,<br> <br> I am not happy at all with fact that the money for the BIS will be credited. I told Patrick at MTN The Grove that i want the money back. Whenever my MTN debit order goes off there is never a problem and there is money to pay my account, I don't tell you guys that I don't have enough money in my bank account for my debit order so just put my account in a debit and the fact that you charged me for BIS is your fault so I don't want anything to be credited, I want the money back! Secondly no one came back to me with regards to the last three debit orders that went off that is totally wrong and the amount stated on my statements is totally different from the amounts that went off by debit order. I cannot understand what the problem is that they just cant sort out the problem??? What is the use of a manager in a store because even if you see the manager with a problem nothing gets done and no one gives you any feedback??
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly note that a credit was passed on your account for the BIS charges on the 09-02-2015
WE subsequently minus the amount credit (R176.99) from the current invoices, come the debit order for February we will debit the difference from the credit provided.
Thank you.
Kagiso.
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly note that a credit was passed on your account for the BIS charges on the 09-02-2015
WE subsequently minus the amount credit (R176.99) from the current invoices, come the debit order for February we will debit the difference from the credit provided.
Thank you.
Kagiso.
REQ:***