Still not resolved

Hadley Potgieter <br> IMEI no ***<br> Email : [Email Removed]<br> I have been a client with Nashua Mobile and my MTN Contract was then moved to MTN Service Provider<br> ever since then I have had endless problems.<br> I upgraded my contract and got a Sony Xperia Z2, one of the main reasons I wanted this phone is due to the the camera and waterproof features. I called mtn, to report that my phone was water damaged, was told to take my phone into the nearest branch. at the branch I was told I went to the wrong branch and should have went to a MTNSP store as I was an ex-Nashua client. The phone then went in for repairs, where the device has now been deemed, BER (beyond Economical Repair) and I have been told on many occasions by MTN support and the repair centre that the Sony xperia Z2 is water resistant and not waterproof - see link for sony - [URL Removed]<br> <br> At this point, I am still Paying a subscription for this phone and MTN can't even replace the device.<br> <br>