JP
Jacques P
1 reviews | Active since Jul 2015
24 Feb 2016, 20:26
Still not Resolved
In short, my phone was ****** beginning November not December, i was in a rage and got the month wrong but ok. If you investigated you would have seen this when i renewed my contract.<br> <br> I'm tired of arguing, let me know if you are willing to resolve this and accept part of the blame or if we could take it further.<br> <br> Kind Regards
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Replies (1)
MTN South Africa's replyOfficial
26 Feb 2016, 13:04Hello JustaSpectator,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Please note I have assessed the complaint and in order for me to resolve the matter I need to speak to you.. Kindly respond to the email I have forwarded you as I need an alternative contact number to contact you on.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Please note I have assessed the complaint and in order for me to resolve the matter I need to speak to you.. Kindly respond to the email I have forwarded you as I need an alternative contact number to contact you on.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply26 Feb 2016, 13:04
Official
Hello JustaSpectator,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Please note I have assessed the complaint and in order for me to resolve the matter I need to speak to you.. Kindly respond to the email I have forwarded you as I need an alternative contact number to contact you on.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Please note I have assessed the complaint and in order for me to resolve the matter I need to speak to you.. Kindly respond to the email I have forwarded you as I need an alternative contact number to contact you on.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***