LM
Lindrie M
1 reviews | Active since Nov 2015
21 Nov 2015, 10:18
Still not resolved
Mark<br> <br> this is a few days later and still no feedback from MTN. <br> <br> I called Retensions dept. myself again and the lady promised to get back to my by 10:00am the following day.<br> <br> i received an e-mail from Retensions dept. stating that they will resolve within 2 days. A week later, still no feedback. please advise.
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MTN South Africa's replyOfficial
23 Nov 2015, 15:55Hello lindriee,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per our conversation on line, cell number *** has been cancelled and converted to prepaid, allow +-2-24 hours. SMS will be sent to you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per our conversation on line, cell number *** has been cancelled and converted to prepaid, allow +-2-24 hours. SMS will be sent to you.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply23 Nov 2015, 15:55
Official
Hello lindriee,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per our conversation on line, cell number *** has been cancelled and converted to prepaid, allow +-2-24 hours. SMS will be sent to you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per our conversation on line, cell number *** has been cancelled and converted to prepaid, allow +-2-24 hours. SMS will be sent to you.
Kind Regards,
Alice van der Merwe
***
Best regards,