STILL NOT REGISTERED ON NETWORK

Hello AlRiaK,

Thank you for bring the matter to our attention.

Please accept our apologies for the inconvenience caused as a result of this.

Kindly furnish us with more information regarding the Network issues you are experiencing. In order for us to escalate this to our Coverage desk to investigate what the problem could be; please populate the below template list, and forward the completed mail to our Coverage contact center hub on ***

Alternatively you can also contact them on ***
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:

Regards,
Ebbedene
REQ:***