RS
Ryno S
1 reviews | Active since Sept 2011
26 Apr 2015, 07:50
Still not refinded the money
I lodged a complaint on the 5th of April for the useless service MTN provided. They finally gave feedback on the 24th of April 2015. It took them almost 20 days just to send a 2 line response which was incorrect. The money has still not been returned. Sort this out. You are truly useless.
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 13:10Hello rstrydom14,
Thank for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indicate that the credit was passed to Monica's MTN account on the 13th of April and a request has been logged with our banking department to have the credit refunded to her First National Bank account.
Regards,
Nomonde.
REQ:***
Thank for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indicate that the credit was passed to Monica's MTN account on the 13th of April and a request has been logged with our banking department to have the credit refunded to her First National Bank account.
Regards,
Nomonde.
REQ:***
MTN South Africa's reply13 May 2015, 13:10
Official
Hello rstrydom14,
Thank for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indicate that the credit was passed to Monica's MTN account on the 13th of April and a request has been logged with our banking department to have the credit refunded to her First National Bank account.
Regards,
Nomonde.
REQ:***
Thank for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indicate that the credit was passed to Monica's MTN account on the 13th of April and a request has been logged with our banking department to have the credit refunded to her First National Bank account.
Regards,
Nomonde.
REQ:***