KS
Keshnee S
1 reviews | Active since Jul 2013
01 Apr 2016, 19:12
Still not rectified
My data not loaded as per contract ,called thrice, visited La Lucia store and finally complained here. Despite assurances , January data STILL NOT LOADED. <br> 'Yes I can see it on the system that the data was not loaded' they all asserted !!!! <br> They also said it will be sorted out. Still waiting ....
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MTN South Africa's replyOfficial
07 Apr 2016, 07:37Hello SarveshS,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have investigated and the system reflect that you have received 186MB prorata and 165MB PROMO on the 22-2-2016.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have investigated and the system reflect that you have received 186MB prorata and 165MB PROMO on the 22-2-2016.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply07 Apr 2016, 07:37
Official
Hello SarveshS,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have investigated and the system reflect that you have received 186MB prorata and 165MB PROMO on the 22-2-2016.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have investigated and the system reflect that you have received 186MB prorata and 165MB PROMO on the 22-2-2016.
Kind Regards,
Alice van der Merwe
***
Best regards,