1 reviews | Active since Jul 2011
Still not pleased with MTN's service
After my last complaint I decided to cancel my contract application from the Eastgate store where I waited for 2 weeks for my new phones. I don't know whether or not that was the worst thing I could have done or do I just have a string of bad luck with mtn.<br> <br> So I found that the MTN store in Carlton centre had the Sony Z3 I was looking for and decided to apply for my contract with them. So I again app**** for two phones a Sony Z3 and a Samsung S4 mini, and my application was approved same day and the following day I went to collect my phone only not to get it, because there was an issue of some sort and I didn't mind waiting until the issue was resolved. <br> <br> Now when applying for these two contracts I was also porting one of the numbers from vodacom to MTN. This seems to be too difficult of a task for MTN to do cause I have a phone but its sim card is working and im going to be expected to pay for it month end. I now have two phones with one sim card that actually works, and the other one needs to be ported.<br> <br> I am really tired of why is it taking so long for this simple task to be done. I am seriously loosing hope in MTN and considering moving to a different contact provider.
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the ported number has been activated and it is active on the network.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the ported number has been activated and it is active on the network.
Thank you
Wenzile Masina
REQ:***
