1 reviews | Active since Jun 2015
Still not cancelling contract
MTN still has not cancelled my data contract. I phoned them again this morning to cancel the contract. Every time they say it will take 24 hours. It has been 7 months now at between R450 - R500 per month and it isn't even used.<br> This morning their 808 and *** number doesn't work at all. <br> Other times their support number cuts you off after only 2 minutes because they expect you to phone them from a non-mtn or different number before you will get help after about holding on for 5 - 10 minutes if you are lucky.<br> Their *141*5# utility to cancel content subscriptions does not work, you will still pay content subscriptions you never even knowingly subscribed to. Lots of love from MTN. It is a miracle they still have any customers I swear I am not going to be one of them. I am counting the seconds until my contract ends.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Best regards,
