1 reviews | Active since Jul 2016
Still not able to cancel contracts 26+ Month contract
<p>I have been trying to cancel two contracts from MTN physically by phone and directly to the customer services after my last complaint and still MTN fails to follow my requests .https://hellopeter.com/mtn/reviews/24-month-contract-cannot-give-notice-until-expired-25-month-contract- ********** . We have emailed </p> <p>Alice van der Merwe</p> <p>REQ: ********** </p> <p> </p> <p>And still a month later NOTHING has happened .Nada not a sms not an email just a bill . </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the mobile numbers 071****001 and 071****002 were migrated to prepaid on 2017-01-19, the debit order for the last invoices dated 2016-12-20 was debited from the bank account on 2017-01-31.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the mobile numbers 071****001 and 071****002 were migrated to prepaid on 2017-01-19, the debit order for the last invoices dated 2016-12-20 was debited from the bank account on 2017-01-31.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***