Still no word from mtn after complaint

I made this- \http://hellopeter.com/mtn/complaints/once-again-unable-to-reach-mtn-insurance-***\" Complaint on the 4th of april it is now 10 days later and mtn still has not contacted me.<br> I had to go buy a new phone as mtn does not seem to care about their clients. They have contacted my mother and asked for my number but nothing has happened since. I am at my wits end I would like to fix my phone and move my insurance asap since there is nothing mtn can do to restore my faith in them. I have filled in my number twice rather than fill in the account holders number and my number to make it easier for mtn to get my number.<br> I hope that after this I never have to deal with this company again."