STILL NO WORD 5 MONTHS LATER!

Even after posting on Hellopeter twice about this same issue and emailing mtn over 20 times, and MTN responding to my posts to say they will contact me, I HAVE STILL NOT BEN CONTACTED! <br> <br> BECAUSE MTN CANNOT UNDERSTAND THIS, I HAVE SENT IN MY DOCUMENTATION OVER 4 MONTHS AGO AND THEY ARE SUPPOSED TO REFUND ME FOR MY INSURANCE CLAIM AND THEY HAVE STILL NOT! ALMOST 5 MONTHS OF BEING OWED OVER R2000 FROM MTN!! I WANT TO SPEAK TO SOMEONE COMPETENT IN MANAGEMENT ASAP! I WILL BE MAKING THIS AS PUBLIC AS POSSIBLE AND MAKE SURE EVERYONE I KNOW WILL KNOW HOW TERRIBLE MTN SERVICE IS. Please see my previous complaint below<br> <br> <br> Still no word from MTN regarding my insurance claim from October 2015, even though this was supposedly escalated a week ago.. The response a week ago said there would be a call made during the course of the day... Nothing on my side! <br> <br> I have emailed insurance again but no response as per usual. The person i spoke with before was mapaseka modisenyane who gave me her email address and I have not heard from since (she contacted me in January)<br> <br> Some of my reference numbers are:<br> <br> ***<br> ***4<br> ***3<br> ***7<br> ***5<br> ***1<br> ***5