FD
Filbert D

1 reviews | Active since May 2016

05 Jun 2016, 22:34

Still no solution from mtn

<p><br />Among many others, see references below:</p> <p>REQ: ***</p> <p>***</p> <p>***</p> <p>***</p> <p>***</p> <p>Req: 669 005 3</p> <p>***</p> <p>***</p> <p>REQ:***</p> <p>This relates to ********** accounts that were opened on my name. Mtn declared the accounts ********** and promised to credit my account over 2 months ago. Today I still receive sms demanding me to pay, being threatened with lawyer's, suspending my outgoing calls. I do not want a situation where this impaire my credit record. Please resolve this nonsense immediately, please don't tell me about the 5 to 7 working days because I have had that one since March. Contract me on ***.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Jun 2016, 20:49
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

The credit was passed to your account and we have requested for the amount to be refunded to your bank account, reference number: *** please allow +/-5 working days for this to be resolved.

We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***

Best regards,