MV
Michelle V
1 reviews | Active since Feb 2015
03 Mar 2015, 15:58
still no service
MTN responded to my previous complaint. i had my phone re-activated on the 18th of february after paying a lot of money. They say it is me that didn't pay thats why they did it. You are speaking to so many people and no one understands. The account is still not transferred to my name as they said it was. A big joke of an answer.
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MTN South Africa's replyOfficial
07 Mar 2015, 12:09Hello ViljoenMichelle,
Thank you for posting.
Please accept our apologies for the inconvenience this experience may have caused. We referred to the previous response to you and you were advised as per the records on our system. We confirm again that your line is active in in the name of Michelle Viljoen.
Please furnish us with more information on what you require in order for us to assist you promptly.
Regards,
MTN Complaints Management Team
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience this experience may have caused. We referred to the previous response to you and you were advised as per the records on our system. We confirm again that your line is active in in the name of Michelle Viljoen.
Please furnish us with more information on what you require in order for us to assist you promptly.
Regards,
MTN Complaints Management Team
REQ:***
MTN South Africa's reply07 Mar 2015, 12:09
Official
Hello ViljoenMichelle,
Thank you for posting.
Please accept our apologies for the inconvenience this experience may have caused. We referred to the previous response to you and you were advised as per the records on our system. We confirm again that your line is active in in the name of Michelle Viljoen.
Please furnish us with more information on what you require in order for us to assist you promptly.
Regards,
MTN Complaints Management Team
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience this experience may have caused. We referred to the previous response to you and you were advised as per the records on our system. We confirm again that your line is active in in the name of Michelle Viljoen.
Please furnish us with more information on what you require in order for us to assist you promptly.
Regards,
MTN Complaints Management Team
REQ:***