STILL NO SERVICE - 13 DAYS LATER

Dear Hello Peter<br> Thank you for the response from MTN contact Bronwyn and reference no:*** after my initial set of complaints.<br> I have to however respond with a resounding negative and angry mood due to:<br> 1 - the level of client service I received (or lack thereof) is extremely disappointing. Not to mention the level of commitment the brand had to assist me after a number of calls to the call centre and the Kollonade shop<br> 2 - After about 13 days from the original SIM SWAP, I still do NOT have service irrespective of what the MTN contact (Bronwyn) rep**** with in her email response. Did ANY senior person from MTN even take the time and effort to contact me directly on my alternate contact number I provided (pay-as-you-go) on my own expense? NO NO NO <br> 3 - Then there is the huge frustrating issue that what the Call Centre and the Kollonade tells me are completely contradicting each other which caused me to call again and again at my additional costs and visit the Centre again and again - ***?<br> <br> So UNTIL I get the MTN service I am paying for which I am NOT getting, I will log a report on a daily basis.<br> Lets see how many reports it takes before my service is active again