JR
John R
1 reviews | Active since Oct 2015
21 Oct 2015, 11:42
STILL no response to sorting out insurance claim
I am yet to have someone clear up when they will come pick up the phone for repair and when the signal will be improved with a booster at my home ? The persons who have phoned have not phoned back ? Please can customer service be taken seriously I have spent R100 000 's with MTN over the years .
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Replies (1)
MTN South Africa's replyOfficial
22 Oct 2015, 15:52Hello John@i,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this matter to the insurance department to contact you urgently.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this matter to the insurance department to contact you urgently.
Regards
Thabelo
REQ:***
MTN South Africa's reply22 Oct 2015, 15:52
Official
Hello John@i,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this matter to the insurance department to contact you urgently.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated this matter to the insurance department to contact you urgently.
Regards
Thabelo
REQ:***