Still no response from MTN Legal Department

Item: MTN South Africa
Rating: 2
Author: Dax L

Dear Thobela, Despite you response on the 6 March 2015, to date I have still not received a statement (21 April 2015 - 1 month and 15 days later). Either your response is automated or follow ups are ineffectual. Please could you treat this query with the respect it deserves! Yours sincerely Dax Mc Lean

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Replies (1)

MTN South Africa's replyOfficial

04 May 2015, 13:48

Hello DaxMcLean,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that the statement has been sent via email.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***

MTN South Africa's reply04 May 2015, 13:48

Official