CJ
Christiaan J

1 reviews | Active since Mar 2009

08 May 2016, 06:22

Still no response from MTN, I want my phone back!

<p>I handed my phone in to Mtn Menlyn for repairs on 17 February 2016</p> <p>&nbsp;</p> <p>I complained about no service or repairs done on 17 April 2016, to which I received a response on Hellopeter, but no service after that.</p> <p>&nbsp;</p> <p>Why oh why is it so difficult to repair a phone that is under warranty?</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 May 2016, 13:36
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant department dealing with these matters to investigate and advise accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***