STILL NO RESPONSE FROM MTN

<p>I posted a complaint on hellopeter on 3rd June.</p> <p>I received an automated reply from MTN on 13th June - reference number ********** 9</p> <p>I posted a private reply on 15th June, providing my phone number and requesting someone to call me.</p> <p>To date, I have STILL not been contacted.</p> <p>I posted another private reply today, requesting someone to contact me.</p> <p>How can a complaint be resolved if no-one deals with it? I have been through months of HELL with MTN trying to get this sorted out - only to be passed from pillar to post over and over, being give the same lame response. NOBODY actually DOES something.</p> <p>I have had to get a prepaid number - I had my previous number for 20 YEARS, so it has been hugely inconvenient to say the least.</p> <p>I have cried tears of frustration and anger many times - STILL NO RESOLUTION.</p>