VC
Vanessa C
1 reviews | Active since May 2015
15 Jun 2015, 13:31
Still no Response!!!!!! Disgusting!!!
It has been a month and no feedback how Disgusting as MTN just never came back to me with a response!!!!!! I was once again suspended from the network!!! Again disgusting!!! I am going to migrate as MTN is useless!!! Please respond to my query as easy as that!!!
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Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 09:41Hello Marvincharles52,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit request is still pending with the Billing Department who will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit request is still pending with the Billing Department who will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply22 Jun 2015, 09:41
Official
Hello Marvincharles52,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit request is still pending with the Billing Department who will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that a credit request is still pending with the Billing Department who will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,