MvdL
Morne van der Linde
1 reviews | Active since Mar 2014
13 Oct 2015, 11:38
STILL NO RESPONSE
A week and a half has pass and still MTN didn't do anything about my S****BERRY PHONE (Blackberry)<br> This is my second complaint on HELLOPETER it seems like even on a public site like this they don't care about the reputation of the company.<br> For 6 years I am a customer of MTN but I will make sure that I spread the word of how pathetic MTN really is.<br> I will never in a million years recommend MTN to anyone as far as I can go.
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Replies (1)
MTN South Africa's replyOfficial
14 Oct 2015, 14:24Hello mvdlin,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We have escalated the request to the repair centre and to the MTN store in Sasolburg to assist us. We have requested if they can assist you with the loan phone unit is finalized with the repair centre
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We have escalated the request to the repair centre and to the MTN store in Sasolburg to assist us. We have requested if they can assist you with the loan phone unit is finalized with the repair centre
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply14 Oct 2015, 14:24
Official
Hello mvdlin,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We have escalated the request to the repair centre and to the MTN store in Sasolburg to assist us. We have requested if they can assist you with the loan phone unit is finalized with the repair centre
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time.
We have escalated the request to the repair centre and to the MTN store in Sasolburg to assist us. We have requested if they can assist you with the loan phone unit is finalized with the repair centre
Kind Regards,
Alice van der Merwe
***
Best regards,