KZ
Kabelo Z
1 reviews | Active since Mar 2015
03 Aug 2015, 08:34
Still no response
13 working days after my initial complaint, which was on 15/07/2015 my query is still not resolved... This is really frustrating. I am appalled by mtn's service. <br> <br> I want my query to be resolved TODAY.
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Replies (1)
MTN South Africa's replyOfficial
17 Aug 2015, 09:45Hello Kb3e,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can confirm that your number has been successfully migrated over to prepaid and the additional invoice of R295.00 was credited. We can confirm that no further invoices or debits will be generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can confirm that your number has been successfully migrated over to prepaid and the additional invoice of R295.00 was credited. We can confirm that no further invoices or debits will be generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply17 Aug 2015, 09:45
Official
Hello Kb3e,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can confirm that your number has been successfully migrated over to prepaid and the additional invoice of R295.00 was credited. We can confirm that no further invoices or debits will be generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We can confirm that your number has been successfully migrated over to prepaid and the additional invoice of R295.00 was credited. We can confirm that no further invoices or debits will be generated.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,