JJ
Justin J
1 reviews | Active since May 2014
01 Aug 2015, 17:47
Still no response
I have tried several times to get hold of the person who deals with MENs Hello Peter complaints. No one can direct Me too them. I will need t pay my R900 bill until I get a response. I don't care if u report me on ITC I'm that irritated by the worst service I have ever received!!!
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Replies (1)
MTN South Africa's replyOfficial
14 Aug 2015, 10:43Hello jreljones,
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
We have tried calling you for more information today without any luck.
Unfortunately we do not have a department who deals with MENs complaints only and therefore cannot direct you. Please contact us on the number left on your voicemail.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
We have tried calling you for more information today without any luck.
Unfortunately we do not have a department who deals with MENs complaints only and therefore cannot direct you. Please contact us on the number left on your voicemail.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply14 Aug 2015, 10:43
Official
Hello jreljones,
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
We have tried calling you for more information today without any luck.
Unfortunately we do not have a department who deals with MENs complaints only and therefore cannot direct you. Please contact us on the number left on your voicemail.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
We have tried calling you for more information today without any luck.
Unfortunately we do not have a department who deals with MENs complaints only and therefore cannot direct you. Please contact us on the number left on your voicemail.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***