1 reviews | Active since Dec 2011
STILL NO RESPONSE
Regarding my LG 70 phone problems. This is becoming a series as MTN just do not care and say they respond *****!!!!!! They are just trying to save face on Hello Peter as they do not respond. I went into the branch on Monday, Celest was not in and only she can \help"me. Was promised that she would call me - yeah right!!!!!! On Thursday I went in to the branch again and was left waiting for 15 minutes to be told the technician still has not got back about the phone. It was a new phone got it the Friday on the Saturday took it back so what does the technician not know? Does it take them months to figure out a simple setting. LG has contacted MTN to help with the setting and they are being ignored too. Really!!!! <br> <br> I cannot cancel the contract but have to pay every month for them having my phone. I demand a credit for this period as I do not have a phone and have to make all calls at my expense and travel into the branch (sorry my broom doesn't work - have to pay for gas) because you are not interested in solving the problem.<br> <br> MTN your service is pathetic.<br> """
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Due to receiving this post late, we have noted that the matter was resolved.
Kind Regards
Siphumezo
Ref#:***
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Due to receiving this post late, we have noted that the matter was resolved.
Kind Regards
Siphumezo
Ref#:***
Best regards,
