AP
Adrie P
1 reviews | Active since Jun 2012
06 May 2015, 09:18
Still no response
I am still waiting for someone/anyone from MTN to get back to me about my complaint about not being able to reach anyone at MTN's call centre. This is getting ridiculous!!!
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Replies (1)
MTN South Africa's replyOfficial
19 May 2015, 14:25Hello adrie86,
Thank you for speaking with me.
Please note our records show that you are currently being billed over and above your monthly allocation. We can load a SUL(Subscriber Usage Limit) on your number to avoid this in future. Please advise if you wish to do so.
Please accept our apologies for the break down in service.
Regards
Refilwe
REQ:***
Thank you for speaking with me.
Please note our records show that you are currently being billed over and above your monthly allocation. We can load a SUL(Subscriber Usage Limit) on your number to avoid this in future. Please advise if you wish to do so.
Please accept our apologies for the break down in service.
Regards
Refilwe
REQ:***
Best regards,
MTN South Africa's reply19 May 2015, 14:25
Official
Hello adrie86,
Thank you for speaking with me.
Please note our records show that you are currently being billed over and above your monthly allocation. We can load a SUL(Subscriber Usage Limit) on your number to avoid this in future. Please advise if you wish to do so.
Please accept our apologies for the break down in service.
Regards
Refilwe
REQ:***
Thank you for speaking with me.
Please note our records show that you are currently being billed over and above your monthly allocation. We can load a SUL(Subscriber Usage Limit) on your number to avoid this in future. Please advise if you wish to do so.
Please accept our apologies for the break down in service.
Regards
Refilwe
REQ:***
Best regards,