DS
David S

1 reviews | Active since Nov 2009

26 Mar 2015, 11:14

Still no response

Since my last complaint a week ago and subsequent to mailing customer care with my ref number *** i have received a promise to attend to my problem.... and once again...nothing. It seems as though they just dont give a damn about customer's regardless about how many complaints are lodged.

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Apr 2015, 11:39
Official
Hello David S,

Thank you for your post,

We apologise for the delayed respomse and for any inconvenience this may have caused.

Please note that this has been escalated to the relevant management team for resolution, this may have caused.

Thank you
Wenzile Masina
REQ:***

Best regards,