Still no response

<p>Haven't received a reply so I'm posting this again:</p> <p> </p> <p>I seem to only get help from MTN customer service once I complain on Hello Peter! </p> <p> </p> <p>I have 2 numbers with them. Both these contracts have expired with amounts still owing on them. I contacted MTN on the 22nd of February to migrate these numbers to prepaid and make an arrangement to pay off the amount owing. I received a response saying that this cannot be done. I responded saying that this is incorrect as it was done last year November on my 3rd number. To which I received a response that it can't be done. I went back and forth 5 times with MTN explaining to them that it has been done before on my account. The only response I receive is that it can't be done. In my last email I requested for the agent to please look into my account and not reply with a generic "it can't be done." This email was sent on the 16th of March, 20 days ago. I have yet to receive a response. The agents who just provided me with a generic response without reading my previous mails or looking into my account were:</p> <p> </p> <p>-Blessing Melk</p> <p>-Nonhlanhla Zwane</p> <p>-Jack Phiri</p> <p>-Kholofelo Sethibela</p> <p> </p> <p>All I want to do is get these numbers on Pay As You Go so I can pay off what is owed without accruing large monthly costs. I do not wish to use these numbers. I just want to settle this account. </p>