CF
Cindy-Lee Ferreira
1 reviews | Active since Dec 2015
22 Dec 2015, 09:35
Still no response
I wrote a report on hello Peter about mtn on the 14th of December 2015....I got a response that the matter had been escalated and am still awaiting a response. I have been trying to sort this problem out since August. How much longer do I need to wait?
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Replies (1)
MTN South Africa's replyOfficial
26 Dec 2015, 11:05Hello Cindlez*,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply26 Dec 2015, 11:05
Official
Hello Cindlez*,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Insurance supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Best regards,