cN
chantal N
1 reviews | Active since Dec 2015
16 Dec 2015, 20:08
still no response
My line was never reactivated and to date I still have not received the data report that was promised on Sunday. .. your call center are very good in dropping calls. I spoke to a \manager"Horatio Cupido last Friday and to date have not heard back from him????? Not sure what is MTN's definition of customer service but this is definitely not it? REQ:***"""
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Replies (1)
MTN South Africa's replyOfficial
22 Dec 2015, 08:58Hello 1409chantal,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that your line has been activated already.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that your line has been activated already.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply22 Dec 2015, 08:58
Official
Hello 1409chantal,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that your line has been activated already.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that your line has been activated already.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,