STILL NO RESOLUTION

More than a week later and we have had no luck with our MTN contracts. We will be cancelling all 7 our contracts as soon as possible. The gentleman who works at the Lambton branch has been trying to assist us best he could but unfortunately no one is getting back to him, my daughter or myself. We have been with MTN for many years as it used to be the best network to be on but that is not the case anymore. We are on top up contract (meaning if your airtime/data/sms are finished you can buy prepaid airtime to load but my wife's account has been incorrect for almost 4 months. When her airtime/data is finished she loads prepaid airtime but her phone bill is over R1000 for 3 months now. She even took her sim card out her phone and bought a Vodacom Sim card to use in the phone due to the problems with MTN. Last year we had the same problem and the extra amounts was credited and we were told it wont happen again but we are at the same place with MTN where we were last year October.