CG
Chris G
1 reviews | Active since Jul 2009
09 Mar 2016, 09:36
Still no refund
http://hellopeter.com/mtn/complaints/refund-not-processed-***<br> http://hellopeter.com/mtn/complaints/still-no-refund-***<br> http://hellopeter.com/mtn/complaints/still-no-refund-***<br> <br> Really MTN. See above links. I made a promise that I will post here as much as possible until my refund is processed. Please get my refund sorted as soon as possible. It has been over a month. Get your damn act together.
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Replies (1)
MTN South Africa's replyOfficial
09 Mar 2016, 20:24Hello chris85,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The debit note was captured by the retentions department for the early termination fees and there is no refund due, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The debit note was captured by the retentions department for the early termination fees and there is no refund due, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply09 Mar 2016, 20:24
Official
Hello chris85,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The debit note was captured by the retentions department for the early termination fees and there is no refund due, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The debit note was captured by the retentions department for the early termination fees and there is no refund due, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,