1 reviews | Active since Dec 2016
Still no phone
<p>I app**** for a contract with MTN Tygervalley on Wednesday. The consultant advised that they will advise me by sms in 24 hours if the contract is approved. Its Friday and i am yet to receive any type of communication from MTN. I called the tygervalley branch and gave my details to the lady that answered she advised that she would call me back. After an hour i decided to call once again, she then advised that they needed my signature on page 5 of the contract. However she checked the documents and the page was signed. I asked her by when will i receive a reply she advised that they have a backlog and she doesnt want to lie to me. She then carried on to wish me a merry christmas. </p>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We note that the ID number or application ref number in question have been left out on the Review Information section for us to view the history of the application and advice accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We note that the ID number or application ref number in question have been left out on the Review Information section for us to view the history of the application and advice accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***