RP
Rejeanne P
1 reviews | Active since Apr 2017
29 Jun 2017, 14:45
Still no Laptops- really??
<p>So this is my second complaint regarding the availability of laptops that has been offered. When i phoned the shop yesterday i was told the issue is at the warehouse and with the suppliers, but how can vodacom etc have laptops and not have a problem meeting demands? How does MTN advertise laptops but you struggle for months to actually get one?</p>
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MTN South Africa's replyOfficial
29 Jun 2017, 20:02Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have urgently requested our Sales department to contact you directly and offer assistance with Laptop contract.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***3
Best regards,
MTN South Africa's reply29 Jun 2017, 20:02
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have urgently requested our Sales department to contact you directly and offer assistance with Laptop contract.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***3
Best regards,