MvdB
Marlise van den Bergh
1 reviews | Active since Jun 2015
02 Jul 2015, 07:36
Still no Joy from MTN
So nearly another month passed after MTN \escalated"my query regarding the upgrade of my contract. Alas (but no surprise) still no feedback"
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Replies (1)
MTN South Africa's replyOfficial
15 Jul 2015, 13:55Hello Marlisevdb,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the lapse in service, it is not our intention to displease you in any way.
Kindly be advised that this has been escalated to the relevant functional area for resolution and they will be in touch with you.
Thank you for your continued support.
Kind regards
Letumile
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the lapse in service, it is not our intention to displease you in any way.
Kindly be advised that this has been escalated to the relevant functional area for resolution and they will be in touch with you.
Thank you for your continued support.
Kind regards
Letumile
REQ:***
MTN South Africa's reply15 Jul 2015, 13:55
Official
Hello Marlisevdb,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the lapse in service, it is not our intention to displease you in any way.
Kindly be advised that this has been escalated to the relevant functional area for resolution and they will be in touch with you.
Thank you for your continued support.
Kind regards
Letumile
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the lapse in service, it is not our intention to displease you in any way.
Kindly be advised that this has been escalated to the relevant functional area for resolution and they will be in touch with you.
Thank you for your continued support.
Kind regards
Letumile
REQ:***