1 reviews | Active since Feb 2010
Still no Itemised billing since 25 / 01 / 2015
Jan 25th I request for my itemised billing for my data line *** spoke to Veronica *** who said she was gonna email me a URL report instead of ITB as it was free & I was gonna recieve it within 2-24 hrs I'm still waiting for it, realising that it won't show dialed numbers I called back same time spoke to Nomfundiso REF *** requested for the ITB she said I was gonna recieve it within 2-24 hrs and i never got it,on the 29th spoke to Senotia REF*** same empty promise on the 31st spoke to Themba I asked to speak to his supervisor but he calmed me down and again promised to deliver even though I knew i couldn't't trust him but he assured to give me feedback I asked him to write it on an email to which he did &
Thank you for posting.
Please accept our apologies for taking time to respond to post and for any inconvenience this may have caused.
Our records indicate that the request for Itemized Bill was logged with the Billing Department per REQ:*** and is still a work in progress and will be mailed to you as soon as it becomes available. Please be advised however that the Url report validates internet charges by linking the sim card used per session on the network to the website /s visited, the date & time as well as the volume of data consumed.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for taking time to respond to post and for any inconvenience this may have caused.
Our records indicate that the request for Itemized Bill was logged with the Billing Department per REQ:*** and is still a work in progress and will be mailed to you as soon as it becomes available. Please be advised however that the Url report validates internet charges by linking the sim card used per session on the network to the website /s visited, the date & time as well as the volume of data consumed.
Regards,
Nomonde.
REQ:***