cW
christa W

1 reviews | Active since Dec 2009

19 Jun 2015, 10:54

STILL NO INVOICES....just one for May not all the

Goodday. a follow up we did not receive the email'd invoices.<br> <br> I would like to know to which address this was forwarded.<br> <br> We requested [Email Removed]<br> <br> please also provide PROOF of the mails forwarded to us<br> <br> I am not going to phone in again, it is useless.<br> <br> I need this still today - see my previous complaint a week or 2 back. <br> <br> <br> YOUR REPLY THEN<br> <br> <br> Thank you for bringing this to our attention. <br> <br> I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that we have emailed the invoices for the last 4 months as per your request.<br> <br> Best regards<br> Mantoa-REQ:*** <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Jun 2015, 13:16
Official
Hello heyjy46,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the invoices are being send to the email address we have on our system's which is the account holder's email.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Senzo
REQ:***