mM
morton M

1 reviews | Active since May 2016

31 May 2016, 20:11

still no help from mtn at all.

<p>This is now my second hello peter complaint regarding mtn billing me R8000.00 They came back and say I was subscribed to content services.. I did not subscribe to anything. They just sending ne statements showing these rediculous amounts and it is not solving my problem at all. I am sitting with an arears amount now of almost R9000. Whist waiting for help from mtn. I am disputing the amount, but they keep throwing it in my face saying, this is your bill and this is what you subscribed for... I need this amount to be reversed from my mtn account asap and the matter to be dealth with as *****. Why does mtn not care about their clients?? An amount of R8000.. over two months should trigger some kind of an alert in their side so that they can block these things.. I need mtn to sort this out please. ***</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Jun 2016, 08:45
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter.

Regards

Nompumelelo

REQ:***