Still no final answer or response.

Original Ref: #***7, new reference given to me by Mike ***. I did get a call when I complained here on HelloPeter with lots of platitudes and that I'd get a response. I'm still waiting for a final answer and we get closer to the time of having my latest invoice deducted from my bank account with no resolution to the matter. I need to understand this data acct and billing<br> <br> MTN - I emailed you on 25/11/2015 asking questions, asking for information, asking for a bill and proof that they sent me an email or notification via SMS on the ****le login screen on my computer. I also had various questions about data and how it works. I have re-asked and re-asked for a response and each time there is a standard response that \this has been escalated". Escalated to where? To whom? And why has escalations NOT responded.<br> <br> What is really funny is that to date I have still not received any further communications from [Email Removed] to my original query!! Absolutely shocking service and responses. I can't believe how many complaints this website contains for MTN Perhaps if people did the job first time there would not be others having to fix it! Job creation is suppose!!"""