Still no feedback or resolution

Please refer to my previous review ********** 7. Someone by the name of Mike responded saying that the services have been reinstated and that my credit record has been cleared. I responded advising that this is not satisfactory and needed a break down of where this arrears amount came from as payment are made monthly without fail. I have just received a call from the attorneys the account was handed over to telling me that the call is a friendly reminder to pay an amount of R268!!! I need someone to properly investigate my account and tell where the original amount of R1400 came from cause it sure seems like MTN thumb sucked it . Why was the line never blocked if payments were not made and where are the amount paid monthly being allocated to. I cant keep paying for amounts that do not make sense to me. Please come back to me with proper feedback this time . I truly do not believe i ever owed MTN such an amount!!