1 reviews | Active since Jul 2016
Still no feedback or any type of service fom MTN
<p>whay does one have to do to get assistacne from MTN? Do i need to take the matter with the ombudsman before i can get any assistance.?????????????</p>
Good day Jacky Bela.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
According to your system the last query dated 2016-10-08 on data usage for the number *** was resolved.
May you kindly provide us with the contract cell phone number or Account number in order for us to be able access your account and investigate further. Please also advise us the nature of the query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Good day Jacky Bela.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
According to your system the last query dated 2016-10-08 on data usage for the number *** was resolved.
May you kindly provide us with the contract cell phone number or Account number in order for us to be able access your account and investigate further. Please also advise us the nature of the query.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***