cV
colin V

1 reviews | Active since Jul 2011

20 May 2016, 12:54

Still no feedback on previous issue raised with MTN!

<p>Still no feedback from MTN regarding my previous issue!</p> <p>See last update below</p> <p>Thank you for your post.</p> <p>We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.</p> <p>Kindly be advised that a request for the package to be corrected has been logged with technical support, REQ:***.</p> <p>Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.</p> <p>Regards,</p> <p>Ayanda </p> <p>REQ:***</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 May 2016, 14:12
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly be advised the matter has been resolved, package has been corrected.

Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.

Regards

Nompumelelo

REQ:***