HV
Hercules V

1 reviews | Active since Sept 2016

28 Oct 2016, 10:06

Still no Feedback on my Complaint

<p>To whom this may concern,</p> <p> </p> <p>Please have a look at the previous mail I have sent. Still now feedback on my complaint.</p> <p>When I phone the call center they are unable to respond to my requests. </p> <p> </p> <p>Please somebody give me some attention.</p> <p> </p> <p>Thank you</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Nov 2016, 08:58
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that a request has been logged to the Billing division to assist in rectifying account payments on both service providers and update on the MTN account.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Kevin.