1 reviews | Active since Aug 2014
STILL NO FEEDBACK - MTN SIGN UP OR UPGRADE WITH THESE SAMSUNG DEALS AND GET EXCLUSIVE FREE GIFTS - FALSE ADVERTISING!!!
<p>I complained on the 29th of August 2016 about this deal of Mtn that they offer and advertise. I got a call and a reply on my review on the 1st of August 2016 that they will get it sorted out. I feel that Mtn is just covering up and trying to stop bad publicity as the matter is still not resolved. I am still waiting for a callback from the guy who called me, and I still did not receive anything. I gave Mtn the chance to rectify the matter but obviously they do not care. I want to discourage anybody to take a contract from MTN. As of the end of the month I am changing to another service provider who can actually give you the products that they advertise and give better customer service. So sad that after being 13 years with Mtn that is has to come to an end!!!!!</p>
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Jessica,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Sales department supervisory team to urgently check on the stock availability for the Samsung deal and revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Good day Ayanda,
I am urgently awaiting a call from you.
As I am so fed up with this whole thing it is not even funny. Please get back to me by close of business on Monday.
Thank you in advance
Jessica
Good day Ayanda,
I am urgently awaiting a call from you.
As I am so fed up with this whole thing it is not even funny. Please get back to me by close of business on Monday.
Thank you in advance
Jessica
Still waiting for the call that Ayanda promised. I as see it: Everything they say and promise is LIES. How must I trust you or the company if you can not even assist me. Service is terrible and handling complaints even WORSE!!!!
SOOOOOO FED UP....
Still waiting for the call that Ayanda promised. I as see it: Everything they say and promise is LIES. How must I trust you or the company if you can not even assist me. Service is terrible and handling complaints even WORSE!!!!
SOOOOOO FED UP....