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Aazam A

1 reviews | Active since Jul 2016

07 Aug 2016, 06:37

Still no feedback from MTN on My Cell Number ****** (dated 29 july 2016)

<p>HI</p> <p>My cellphone number 0 ********** 56 which i had on the MTN network since february 2016 got ****** in july by somebody possibly doing an ******* sim swop, can i please have my number reversed back to the same sim card or please provide me with a new replacement, thanks, </p> <p>I have posted the same complaint in july and have still not received any response from mtn,today is already the 7th of August</p> <p> </p> <p>The sim card was rica'd on my name, and i have an affidavit stating that it belonged to me , MTN may also check on their systems</p> <p> </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply15 Aug 2016, 10:59
Official

Good Day Aazam Ayob

Thank you for bringing this to our attention. Please accept our apologies for any inconvenience experienced.

As per our conversation earlier, the matter has been resolved. We are glad that we could serve you

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards,

Zukiswa

REQ: **********