HB
Helen B
1 reviews | Active since Oct 2012
18 Jan 2016, 10:19
STILL NO FEEDBACK FROM MTN!!!!!
I logged a report on Monday 30 November 2015 with reference *** and received a response on Teusday 1 December that my complaint was sent to Retentions Department and I will be supp**** with feedback soon! I received no feedback.I need urgent feedback with regards to my enquiry PLEASE!!!
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MTN South Africa's replyOfficial
19 Jan 2016, 15:47Hello Tarel2012,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The lines have been moved to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The lines have been moved to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply19 Jan 2016, 15:47
Official
Hello Tarel2012,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The lines have been moved to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The lines have been moved to prepaid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***