Still no feedback from MTN

Recently sent a complaint after complaints to Mtn regarding the fact that I have now been waiting two months for feedback or action on the Special offer I took from MTN and to date I am still withouth the Laptop and Modem as per their special offer. This is the 2nd report to Hello Peter. Mtn responded to Hello Peter to say I would be contacted in 5 working days. that was the 22nd December. Today is the 30th 6 days later.<br> I am really very annoyed about this whole issue. Where is MTN following up or responding or even calling - I have not had 1 call.<br> Is this what MTN calls service? All you get is a response with a reference number and nothing further??