Still no Feedback / Contact regarding Data Issue

I am on a contract with a R1700 limit, however this was not agreed with me when taking out the contract. Nonetheless, it has been a mission of note to get the calls unblocked, however the data is not unblocked as well. Had a detailed conversation with Victor da Gama on the 24 December 2015 regarding this issue. He kept on trying to sell me an out of bundle package which has exorbitant rates. I declined each time and said I will keep on doing top ups. I was told this could not be done and I have to take an out of bundle package etc etc. <br> I then asked for a supervisor and was put on hold for a while, and then told the supervisor will contact me shortly, I was contacted however could not speak then and asked to get in touch with me in the morning. We didn't speak. In the interim I had numerous challenges loading data using the various dial-in options (lack of airtime being loaded. Subsequently I sent a detailed note to customer care on 04/01 and have still not received any response!!!! Really poor service.