mB
melanie B
1 reviews | Active since Aug 2013
30 Jun 2015, 08:58
STILL NO FEEDBACK AFTER MONTHS
Guys, i have been begging you to re-open the the following ticket number as the problem was NOT SOLVED. the voicemail is STILL not working??? What the hell should we do?????? should he book his phone in for VOICEMAIL issues???<br> <br> Ticket number: SMC / ***<br> <br> You guys keep on confirming that the voicemail is working. we just tested NOW and it is NOT.
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MTN South Africa's replyOfficial
08 Jul 2015, 14:10Hello BapsLaker,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly state the nature of the query and give us the number that has a problem. I tried calling on *** and it went to voicemail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly state the nature of the query and give us the number that has a problem. I tried calling on *** and it went to voicemail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
Best regards,
MTN South Africa's reply08 Jul 2015, 14:10
Official
Hello BapsLaker,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly state the nature of the query and give us the number that has a problem. I tried calling on *** and it went to voicemail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly state the nature of the query and give us the number that has a problem. I tried calling on *** and it went to voicemail.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
Best regards,