CVdW
Christa Van der Westhuizen
1 reviews | Active since Aug 2015
08 Sept 2015, 11:31
STILL NO FEEDBACK
PLEASE RESPOND ON PREVIOUS REQUEST
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 11:07Hello MDV Developments,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the data charges were investigated by the billing department. A credit of R 5 029.35 for data charges billed from 26 April 2015 to 26 July 2015 was processed to your account on 25 August 2015. The credit passed will reflect on the statements dated 2015-08-26. Please be advised that the system shows that the Itemised billing requested has been sent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the data charges were investigated by the billing department. A credit of R 5 029.35 for data charges billed from 26 April 2015 to 26 July 2015 was processed to your account on 25 August 2015. The credit passed will reflect on the statements dated 2015-08-26. Please be advised that the system shows that the Itemised billing requested has been sent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply16 Sept 2015, 11:07
Official
Hello MDV Developments,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the data charges were investigated by the billing department. A credit of R 5 029.35 for data charges billed from 26 April 2015 to 26 July 2015 was processed to your account on 25 August 2015. The credit passed will reflect on the statements dated 2015-08-26. Please be advised that the system shows that the Itemised billing requested has been sent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the data charges were investigated by the billing department. A credit of R 5 029.35 for data charges billed from 26 April 2015 to 26 July 2015 was processed to your account on 25 August 2015. The credit passed will reflect on the statements dated 2015-08-26. Please be advised that the system shows that the Itemised billing requested has been sent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,